"Learning how to learn is known as a skill".
This is the correct definition for the word Skill. However
the term "Soft Skills" is basically related to the ability of a
person. It is a bunch of Personality traits, Person's way of dealing,
Motivational skill, Communication Skills and Team skills. Communication Skills
is major part of Soft Skills. In general it is the synonym for the Soft Skill.
If we relate it to the business context it is also known as Interpersonal Skill.
Furthermore the word "Communication" has been derived from a Latin
word "comm-unis" which means to share. So it is the sharing and
exchanging of ideas between two or more people.
Following are some characteristics of communication which
can define this term in a much better way:
(a) It is a process:
It is a process in which there are some identifiable events which are
initiated by the sender. This is followed by encoding the message through some
channel till the receiver receives the message and ends the process by
providing feedback.
(b) Meaning based:
As it has been very
succinctly said by one specialist “the most important need for communication is
to be able to refer to the things in the real world that is to be able to name
or to state events and attributes by using words”. In other words we must able
to link words together to make them meaningful sentences. Because there is need
to be clear-headed about what you want to say.
(c) Dynamic process:
The word dynamic means "ever
changing". Communication is not a constant and onetime event it is a
dynamic or changes as the time passes. So it rightly said that "Change is
the law of life".
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